Innovation & technology

The theme addresses the innovation of the Company’s processes, adoption of new technologies, research and development (R&D), and digital transformation of processes and products.

Impacts

Rating
(positive or negative)

Event
(potential or real)

Occurrence
(short or long term)

Impact is
systemic or punctual

Irreversibility
(high, medium, low)

Negative

Potential

Long term

One-off

Average

Activity or process in the supply chain that causes the impact

Provision of human resources, materials and technology infrastructure to maintain certifications.

Affected Resources/Stakeholders

Shareholders/Investors, Employees, Community, Banrisul Operations.

Rating
(positive or negative)

Event
(potential or real)

Occurrence
(short or long term)

Impact is
systemic or punctual

Irreversibility
(high, medium, low)

Positive

Real

Mid-term

Systemic

N/A

Activity or process in the supply chain that causes the impact

In activities and processes that make services available with greater practicality and agility.

Affected Resources/Stakeholders

Shareholders/Investors, Employees, Customers, Banrisul Operations.

Rating
(positive or negative)

Event
(potential or real)

Occurrence
(short or long term)

Impact is
systemic or punctual

Irreversibility
(high, medium, low)

Positive

Real

Mid-term

Systemic

N/A

Activity or process in the supply chain that causes the impact

Customer satisfaction and reduction in the number of complaints.

Affected Resources/Stakeholders

Shareholders/Investors, Employees, Customers, Community, Banrisul Operations.

Rating
(positive or negative)

Event
(potential or real)

Occurrence
(short or long term)

Impact is
systemic or punctual

Irreversibility
(high, medium, low)

Positive

Real

Mid-term

Systemic

N/A

Activity or process in the supply chain that causes the impact

Quality of service.

Affected Resources/Stakeholders

Shareholders/Investors, Banrisul Operations.