Rating
(positive or negative)
Event
(potential or real)
Occurrence
(short or long term)
Impact is
systemic or punctual
Irreversibility
(high, medium, low)
Negative
Potential
Long term
One-off
Average
Activity or process in the supply chain that causes the impact
Provision of human resources, materials and technology infrastructure to maintain certifications.
Affected Resources/Stakeholders
Shareholders/Investors, Employees, Community, Banrisul Operations.
Rating
(positive or negative)
Event
(potential or real)
Occurrence
(short or long term)
Impact is
systemic or punctual
Irreversibility
(high, medium, low)
Positive
Real
Mid-term
Systemic
N/A
Activity or process in the supply chain that causes the impact
In activities and processes that make services available with greater practicality and agility.
Affected Resources/Stakeholders
Shareholders/Investors, Employees, Customers, Banrisul Operations.
Rating
(positive or negative)
Event
(potential or real)
Occurrence
(short or long term)
Impact is
systemic or punctual
Irreversibility
(high, medium, low)
Positive
Real
Mid-term
Systemic
N/A
Activity or process in the supply chain that causes the impact
Customer satisfaction and reduction in the number of complaints.
Affected Resources/Stakeholders
Shareholders/Investors, Employees, Customers, Community, Banrisul Operations.
Rating
(positive or negative)
Event
(potential or real)
Occurrence
(short or long term)
Impact is
systemic or punctual
Irreversibility
(high, medium, low)
Positive
Real
Mid-term
Systemic
N/A
Activity or process in the supply chain that causes the impact
Quality of service.
Affected Resources/Stakeholders
Shareholders/Investors, Banrisul Operations.